Aydınlatma Metni
CLARIFICATION TEXT ON THE LAW ON THE PROTECTION OF PERSONAL DATA
ADERAN GLOBAL GAYRİMENKUL YATIRIMLARI ANONİM ŞİRKETİ ("COMPANY"), we show maximum sensitivity to the security and confidentiality of your personal data. With this awareness, we attach great importance to the processing of all kinds of personal data belonging to all persons associated with the COMPANY, including those who benefit from our products and services, in accordance with the Personal Data Protection Law No. 6698 ("KVK Law"). With the full realisation of this responsibility, we process your personal data as described below and within the limits prescribed by the legislation in our capacity as "Data Controller" defined in the KVK Law. We would like to inform you about the purposes of processing your data, the legal basis, the places where they are transferred and your rights.
Within the scope of the Law, our company acts as the data controller.
1. Collection, Processing and Purposes of Processing Personal Data
Although your personal data may vary depending on the products and services provided by our Company and the commercial activities of our Company; It may be collected verbally, in writing or electronically by automatic or non-automatic methods, our Company units and offices, sales channels, Affiliate Companies, call centre, website, social media channels, mobile applications and similar means. As long as you benefit from the products and services offered by our Company, your personal data may be processed by creating and updating.
The personal data of the relevant persons may be processed in our electronic systems in order to accurately track the applications made to our company and to deliver the results to the applicant in an error-free manner.
In addition, your personal data may be processed when you use our call centres or our website to use our Company's services, when you visit our Company or our website, when you make transactions from our sales offices, when you participate in training, promotion, seminars or organisations organised by our Company.
Additional personal data not specified in the customer agreement, which will be generated or requested for the customer's future requests, will only be used for the realisation of the request and will not be used, processed and shared with other institutions except for legal obligations.
Your personal data collected is processed within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law for the purposes of carrying out the necessary work by our business units in order to benefit you from the products and services offered by our Company, customising the products and services offered by our Company according to your likes, usage habits and needs, ensuring the legal and commercial security of our Company and the institutions and companies that have a business relationship with our Company (operations for communication carried out by our Company, ensuring the physical security and supervision of the locations of the Company, customer evaluation / complaint management processes, reputation research processes, event management, legal compliance process, audit, legal and financial affairs, etc.), determining and implementing the commercial and business strategies of our Company and ensuring the execution of our Company's human resources policies.b.), determining and implementing the commercial and business strategies of our Company and ensuring the execution of our Company's human resources policies, within the conditions and purposes of processing personal data specified in Articles 5 and 6 of the KVK Law.
2. To whom and for what purpose the processed personal data can be transferred
By our company; your personal data, within the personal data processing conditions specified in Articles 5 and 6 of the KVK Law:
• Fulfilment of our obligations arising from the Commercial Code;
• Ensuring that the obligations under the contractual relationship are duly fulfilled;
• In order to fulfil our obligations to recognise the Company's customers in accordance with the legislation we are subject to, recording your information such as your identity information, contact information, your purpose of making transactions in our company, especially your identity and address determination;
• Notifications such as complaints, objections, requests, suggestions, suggestions and satisfaction are recorded in our notification management system in order to serve you better;
• Preparation of all records and documents that will be the basis of the transaction in electronic (through Head Office units, branches, sales offices, call centre, website, mobile applications and all other similar channels) or paper media;
• Planning and execution of business activities and operational processes;
• Execution and execution of customer relations;
• Ensuring that your data is kept accurate and up-to-date;
• Support services and obligations, customer satisfaction, corporate communication activities,
• Evaluating your requests and complaints made via Social Media and proposing solutions;
• Planning and execution of promotional and advertising activities to increase volume;
• Planning and realisation of sales and marketing activities tailored for you;
• Execution of the business carried out by our company and management of relations;
• Execution of lawsuits and execution proceedings to which our Company is a party;
• Planning and execution of corporate sustainability, corporate governance, strategic planning and information security processes,
• Identity information, contact information, voice recording and personal data you specify in the call and all kinds of audio camera recordings; It is processed in order to address the caller correctly, to confirm the call and the call, transaction security, to be used as evidence in disputes that may arise in the future, to record and examine notifications such as requests, suggestions, satisfaction, complaints, objections and to respond when necessary, to monitor service quality, to ensure legal security and to fulfil legal rights and obligations.
3. Method and Legal Grounds for Collecting Personal Data
Your personal data is obtained in all kinds of verbal, written or electronic media in order to provide the products and services offered by the Company within the legal framework determined in line with the above-mentioned purposes and to enable our Company to fulfil its contractual and legal obligations in a complete and accurate manner. Your personal data collected for this legal reason can also be processed and transferred for the purposes specified in Articles (1) and (2) of this text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law.
4. Rights of the Personal Data Owner listed in Article 11 of the KVK Law
As personal data owners, if you submit your requests regarding your rights to our Company by the methods set out below in this Clarification Text, our Company will finalise the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is stipulated by the Personal Data Protection Board, the fee in the tariff determined by our Company will be charged. In this context, personal data owners;
a) To learn whether personal data is being processed,
b) Request information if personal data has been processed,
c) To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
ç) To know the third parties to whom personal data are transferred domestically or abroad,
d) To request correction of personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom personal data is transferred,
e) Although it has been processed in accordance with the provisions of the KVK Law and other relevant laws, to request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear and to request notification of the transaction made within this scope to third parties to whom personal data is transferred,
f) To request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data are transferred,
g) To object to the emergence of a result to the detriment of the person himself/herself by analysing the processed data exclusively through automated systems,
h) In case of damage due to unlawful processing of personal data, it has the right to demand compensation for the damage.
Pursuant to paragraph 1 of Article 13 of the KVK Law, you can submit your request to exercise your rights mentioned above to our Company in writing or by other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not determined any method at this stage, you may submit your application in writing in accordance with the KVK Law
You are required to submit your application to our Company. In this context, the channels and procedures to submit your written application to our Company within the scope of Article 11 of the KVK Law are explained below.
In order to use your rights mentioned above, you can send your request, which includes the necessary information identifying your identity and your explanations regarding the right you request to use from the rights specified in Article 11 of the KVK Law, to one of the following channels by filling out and signing a form in accordance with the Application Form Sample:
• Personal Application and Notification by Mail (Notarised): Topçular Mah. Aspendos Blv. 119-A 07200 Muratpaşa/Antalya address, on the envelope: "Information Request within the scope of the Law on the Protection of Personal Data" will be written on the envelope.
• E-Mail: info@aderanglobal.com e-mail address.
Our aim is to inform you in the most transparent way about the ways your personal data are collected, the purposes of processing, legal reasons and your rights in line with your satisfaction.
COOKIE POLICY
We use cookies so that you can make the most efficient use of our website www.lamarelara and improve your user experience. If you do not prefer the use of cookies, you can delete or block cookies in your browser settings. However, we would like to remind you that this may affect your use of all features of our website. Unless you change your cookie settings in your browser, we will assume that you accept the use of cookies on this site.
1.What are Cookies and Why Are They Used?
Cookies are small text files that are stored on your device or network server via browsers by the websites you visit.
The main purposes of using cookies on our website are listed below;
-To improve the services offered to you by increasing the functionality and performance of the website,
-To improve the website and to offer new features through the website and to personalize the features offered according to your preferences,
-Ensuring the legal and commercial security of the website, you and ADERAN GLOBAL GAYRİMENKUL YATIRIMLARI ANONİM ŞİRKETİ
2. Types of Cookies Used on Our Website
Cookie Type Descriptions
Session Cookies: Session cookies are temporary cookies that are used during our visitors' visit to our website and deleted after the browser is closed.
The main purpose of using such cookies is to ensure the proper functioning of our website during your visit.
Persistent Cookies: Persistent cookies are types of cookies used to increase the functionality of the website, to provide a faster and better service to our visitors, to recognize you as an existing user and to provide you with special suggestions. Thanks to persistent cookies, if you visit our website more than once with your device, it is checked whether there is a cookie created by our website on your device and if there is, it is understood that you have visited the site before and the content to be transmitted to you is determined accordingly and thus a better service is provided to you.
Mandatory Cookies: These are cookies that must be used in order for the website to function properly and for you to benefit from the features of the site and the services offered.
Functional and Analytical Cookies: These are cookies that are used for purposes such as remembering your preferences, using the website effectively, optimizing the site to respond to your requests and contain data about how you use the site. Due to their nature, these types of cookies may contain your personal data. For example, cookies that save your preference for the display language of the site are functional cookies.
Tracking Cookies: Tracking cookies are primary and third-party cookies created during your visit to our website and third-party domains. These cookies make it possible to track your click and visit history on the domains where they are created, and to map these records between different domains. Such cookies are used to recognize and profile users, target advertising and marketing activities, and customize content. These cookies will not be used to identify you or make personalized decisions.
3. Cookies Used on Our Website:
Personal and Analytical Cookies:
Google Analytics service
Number of visitors
Demographics (country, city, gender, interests, age range, etc.)
Device and system information used
IP address
Pages visited
4. Blocking the Use of Cookies
Google Chrome : https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer: https://support.microsoft.com/enus/help/260971/description-of-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-informationwebsites-store-on-your-computer
Safari: https://support.apple.com/kb/PH5042?locale=en_US
Profiling can be carried out with the procedures specified in this Cookie Policy and necessary activities are carried out to improve our website.
This Cookie Policy issued by our Company may be updated periodically without prior notice in order to demonstrate our personal information practices. In the event of any significant changes to our Cookie Policy, a prominent notice will be placed on our website and information will be provided in this way. In addition, you can find the date of the last update of this Cookie Policy at the top of this Cookie Policy